My MacBook Pro notebook computer is almost five years old. Recently, the hard drive failed. (Fortunately, I had a backup disk fully current.) I took the computer to the Apple Store Genius Bar at the Galleria (thankfully, near by!), thinking I would probably have to replace it. Five years for a computer is a lot like dog years--very old. Also, the 250 gbyte hard drive was almost full. The genius who diagnosed my problem recommended a new hard drive. I had her install one with the idea in mind that I would sell or give away the computer and buy one more adequate to my needs.
When I picked up the repaired computer, I saw immediately the new hard drive is 500 gbyte, plenty of capacity, and Apple replaced it for the 250 gbyte price. I told the store manager Apple just cost itself the sale of a new computer. She smiled, no doubt knowing Apple had gained a lot in customer relations.
I'll save my rant about AT&T U-Verse for another time.
When I picked up the repaired computer, I saw immediately the new hard drive is 500 gbyte, plenty of capacity, and Apple replaced it for the 250 gbyte price. I told the store manager Apple just cost itself the sale of a new computer. She smiled, no doubt knowing Apple had gained a lot in customer relations.
I'll save my rant about AT&T U-Verse for another time.
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