You can reach Sue at (314) 452-3685 or (314) 726-2032. You can write to her c/o Rose Holt, 905 Barnard College Lane, St. Louis, MO 63130

 
You may remember that before Sue went to the Mayo Clinic, she had a few tense days waiting to see if her insurance would pay for the evaluation and testing there.  Catrina was all over the issue and got approval late Friday afternoon before Sue was to leave for Arizona on the following Monday.

This week, Sue got reams of papers from her insurance company with the Mayo Clinic claims all marked DENIED--NO REFERRAL OBTAINED.  That was worrisome only until she called Blue Choice, explained about the last minute approval, and was told the denials were a mistake and that the bills would be paid.  So far, the total amount of charges for the four days at the Clinic is over $8000. 

Additionally, Sue had an MRI in early June here at St. Luke's Medical Center.  Blue Choice has paid ALL of that bill which was over $2500.  

Thank God for Catrina!  That young woman knows the insurance business inside and out--no simple feat these days.  What in the world do people do who don't have medical insurance?  Sue pays huge premiums because of the existing condition she brought to this new insurance coverage on May 1.  Even so, she has saved a ton of money in these short three months. 

Some years ago, when I was wanting to buy some term life insurance.  Catrina handled the whole thing.  Later when my own medical insurance premiums increased until they were over $600 per month, I again called Catrina.  The insurance I had carried for 15 years was from Boeing and was with a pool of retirees.  Catrina explained that a lot of companies were simply pricing their insurance  high to force people off their roles.  It forced me off!  Catrina got me a good policy with Blue Cross Blue Shield for about half what I was paying before.